Why use Drips for member onboarding? See real results from our work with major healthcare clients.

SMS' potential for customer education is often overlooked. Learn how to leverage the power of texting for ongoing engagement with your audience.

As marketing technology continues to advance, it’s important to understand where channels like SMS are headed. Learn what’s coming for the future of text message marketing.

When should you contact beneficiaries during the Medicare Annual Enrollment Period (AEP)? Drips analyzed data from millions of conversations to find out the best times and days to reach out.

What does customer onboarding look like with Drips? See how a real Drips conversation plays out to welcome a healthcare consumer to their insurance plan.

With all the different kinds of texting available, what does your SMS strategy look like? Find the best fit for your company by learning about the various methodologies in our latest blog.

Get an overview of Drips' managed service approach that makes it easy to integrate AI-powered outreach.

Is the status quo of customer onboarding actually working? Learn why there's value waiting to be unlocked with SMS campaigns for new customers.

During the 2023 Medicare Annual Enrollment Period, we contacted millions of health plan shoppers and gained valuable insights about when, where, and how this audience engages. Get our eBook for details to support your next AEP campaign.

A brief history of mobile communication from beeping pagers to the rise of SMS as a trillion-dollar marketing channel.

How many touchpoints do Medicare beneficiaries need during AEP? We analyzed our data and found key insights to inform your AEP outreach strategy.

Learn how Drips helped a major regional insurance carrier improve retention with coordinated conversational outreach campaigns, all while improving the policyholder experience.

Implementing a compliant disqualification strategy is one of the biggest challenges preventing enterprises from texting their audiences. It’s not as simple as including “UNSUBSCRIBE” or “STOP” in a text message. Let’s look at a better way in this infographic guide.

When you need to reach plan members urgently, texting can give better engagement than methods like calls and emails.

If you're not using texting to reach the seniors in your audience, you could be missing out on recent trends in seniors' communication preferences.

Are your health plan members making the most of their benefits? Without effective onboarding, your carefully designed benefits may go unused and not have their intended results.

Seniors in the saturated Medicare market can get so overwhelmed by contact that they simply tune out. When that happens, healthcare organizations like Spring Venture Group need an innovative approach. Download the case study to learn how they addressed this challenge.

Need to help customers pay on time and boost retention? Learn how a complete billing outreach strategy can address the whole retention lifecycle.

MMS is a powerful tool to add graphics and other multimedia to your texting outreach. But when is the right time to use it?

Got too much of a good thing? AI-powered Conversations as a Service can help call centers manage peak seasons by shifting focus from outbound to inbound.

Drips Managing Director of Healthcare Dan Fox looks ahead to 2025 AEP and highlights the keys for plans to acquire and retain Medicare Advantage members.

Learn how a major healthcare payer used AI-powered Conversations as a Service to efficiently handle peak contact volumes during AEP.

Just like email providers used to block automated emails at scale, SMS (specifically having a link in a text) is closely scrutinized by cellular carriers.

10DLC and The Campaign Registry have changed the game when it comes to compliant, trustworthy SMS outreach. Let's explore how 10DLC campaigns work.