Preview image of the 2024 Annual Enrollment Period (AEP) Drips Performance Report

2024 AEP Drips Performance Report

During the 2024 Medicare AEP, Drips contacted over 2.3 million shoppers and learned a lot about how to engage Medicare beneficiaries. Download the full report for over 30 pages of AEP insights!
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Key insights

Featured Resources

SMS Compliance By Drips

Drips is at the forefront of best practices when it comes to compliance. We have the tools to help you take a more proactive and thoughtful approach to compliance with telemarketing laws.

How A Major Medicare Payer Used Conversational Outreach For An 80% Conversion Lift

Learn how a major healthcare payer used AI-powered conversational outreach to efficiently handle peak contact volumes during AEP.

Using Links In Text Messages — Is It Worth It?

Just like email providers used to block automated emails at scale, SMS (specifically having a link in a text) is closely scrutinized by cellular carriers.

What Is 10DLC And The Campaign Registry?

10DLC and The Campaign Registry have changed the game when it comes to compliant, trustworthy SMS outreach. Let's explore how 10DLC campaigns work.
What's New

Latest Resources

The Art and Science of the Conversational Close-Out

When consumers text STOP to opt out of automated messages, it can cost you a lot of potential engagement. Learn how Drips Conversational Close-Outs offer a proactive approach to end conversations while leaving the door open for future outreach.

Navigating FCC and TCPA Rules with the Drips Rules Engine

Learn how the Drips Rules Engine (DRE) helps enterprises manage TCPA compliance considerations while delivering engaging, tailored outreach at scale.

2025 AEP and Beyond

Drips Managing Director of Healthcare Dan Fox looks ahead to 2025 AEP and highlights the keys for plans to acquire and retain Medicare Advantage members.

2024 TCPA Consent Rules eBook: Keeping It Safe with Compliance-Focused SMS Outreach

Get our eBook chock full of insights about managing TCPA consent in light of FCC changes coming in 2024 and beyond.
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Proven Results

Case Studies

How A Regional Auto Insurer Brought In $5M By Improving Retention

Learn how Drips helped a major regional insurance carrier improve retention with coordinated conversational outreach campaigns, all while improving the policyholder experience.

How Spring Venture Group Doubled Its Medicare Quotes

Seniors in the saturated Medicare market can get so overwhelmed by contact that they simply tune out. When that happens, healthcare organizations like Spring Venture Group need an innovative approach. Download the case study to learn how they addressed this challenge.

How A Top-Five Healthcare Payer Reduced Member Terminations By 39%

What do you do when members miss payments for critical prescription drug coverage? Drips helped a payer use conversational outreach for a more pleasant (and effective) strategy.

How A Major Medicare Payer Used Conversational Outreach For An 80% Conversion Lift

Learn how a major healthcare payer used AI-powered conversational outreach to efficiently handle peak contact volumes during AEP.
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Texting & Outreach Insights

The History Of SMS Marketing

A brief history of mobile communication from beeping pagers to the rise of SMS as a trillion-dollar marketing channel.

SMS Marketing And Usage Statistics

Whether you're a marketer or simply curious about how SMS could help your business, this list of 42 SMS statistics can help guide your research.

The Five Different Types Of Texting

With all the different kinds of texting available, what does your SMS strategy look like? Find the best fit for your company by learning about the various methodologies in our latest blog.

Using Links In Text Messages — Is It Worth It?

Just like email providers used to block automated emails at scale, SMS (specifically having a link in a text) is closely scrutinized by cellular carriers.
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topic

Healthcare Resources

Video Demo: Medicare AEP

See a video demo of Drips in action during Medicare Annual Enrollment. Learn how conversational outbound helps payers grow their members.

How A Major Medicare Payer Used Conversational Outreach For An 80% Conversion Lift

Learn how a major healthcare payer used AI-powered conversational outreach to efficiently handle peak contact volumes during AEP.

2023 AEP Insights eBook

During the 2023 Medicare Annual Enrollment Period, we contacted millions of health plan shoppers and gained valuable insights about when, where, and how this audience engages. Get our eBook for details to support your next AEP campaign.

The Right Time To Contact Beneficiaries During AEP

When should you contact beneficiaries during the Medicare Annual Enrollment Period (AEP)? Drips analyzed data from millions of conversations to find out the best times and days to reach out.
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topic

Outreach Compliance

Navigating FCC and TCPA Rules with the Drips Rules Engine

Learn how the Drips Rules Engine (DRE) helps enterprises manage TCPA compliance considerations while delivering engaging, tailored outreach at scale.

The Art and Science of the Conversational Close-Out

When consumers text STOP to opt out of automated messages, it can cost you a lot of potential engagement. Learn how Drips Conversational Close-Outs offer a proactive approach to end conversations while leaving the door open for future outreach.

2024 TCPA Consent Rules eBook: Keeping It Safe with Compliance-Focused SMS Outreach

Get our eBook chock full of insights about managing TCPA consent in light of FCC changes coming in 2024 and beyond.

The New Key For TCPA Compliance? Data Integration.

After a 2024 FCC Order set a deadline on opt-out requests, enterprises must speed up integration of do-not-call, consent, and contact preference data across systems.
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