We offer an open API and a team ready to customize an integration to fit your CRM, marketing automation, dialer, analytics tools, and call center platform. Common technology integratIons include Salesforce, HubSpot, Cisco, Avaya, Genesys, Five9, Marketo, and Zapier, which allows is to connect with dozens of platforms.

During implementation your Drips team includes multiple outreach professionals who can help with every aspect of setup and ongoing performance improvement. These include your account manager, customer success manager, client insights manager, campaign coordination team, and the Drips operations team.

Drips has worked with many of the largest U.S. industries, and our Conversations as a Service solutions are applicable to a wide range of use cases. If your industry has large audiences with hard-to-reach segments, we strongly encourage you to contact our team to see if Drips work for you. Drips successfully driven outcomes for complex customer interactions in healthcare, insurance, financial services, higher education, home services, and other major industries.

Conversations as a Service is a new approach to outbound contact. It is more scalable, more personalized, and more engaging than traditional methods like outbound dialing, direct mail, and one-way text blasts. A big reason for this is that CaaS uses natural language processing to proactively engage consumers and empower them to have a humanized conversation at their own pace. CaaS adapts to customer replies and keeps driving toward an outcome, without additional resources from contact center agents.