Drips Appoints Melissa Jattne to Accelerate Customer Growth Across Markets

AKRON, OH — January 27, 2026 — Drips, the leading conversational engagement platform, announced the appointment of Melissa Jattne as Senior Vice President of Strategic Accounts. In this role, Melissa will focus on helping customers expand and optimize how they use Drips to drive greater value and improve performance—emphasizing the importance of long-term partnerships.

Melissa will partner closely with enterprise organizations, particularly within property & casualty, education and other non-healthcare industries, to identify new opportunities across the customer lifecycle. Her work will center on aligning Drips’ conversational engagement capabilities with evolving business needs, ensuring customers maximize their investment as engagement strategies scale.

“Drips’ approach to conversational engagement is differentiated by its focus on real customer outcomes,” said Melissa Jattne, SVP of Strategic Accounts at Drips. “I’m excited to work alongside our customers to help them expand their strategies and continue driving measurable impact as their needs evolve.”

Melissa's appointment underscores Drips’ investment in leadership and customer partnership as the company continues to accelerate growth across several regulated industries.

About Drips
Drips is the leading conversational engagement platform, trusted by healthcare payers, providers, insurers, and enterprises across industries to engage millions of consumers every day. By combining automation, personalization, and trust, Drips helps organizations drive measurable results in healthcare, P&C, auto insurance, and beyond.

‍