Drips Appoints Jeff Alter, CEO of Sound Physicians, to Board of Directors

Akron, OH — November 4, 2025— Drips, the leading conversational engagement platform, today announced the appointment of Jeff Alter, CEO of Sound Physicians and former CEO of Summit Health, to its board of directors.

Alter brings decades of payer and provider leadership experience, having held senior executive roles at Anthem and UnitedHealthcare, where he helped improve quality performance, align providers, and strengthen member engagement across multiple markets. His deep understanding of healthcare operations and consumer engagement will help guide Drips as it continues to scale its impact across Medicare, Medicaid, and commercial markets.

“Consumer engagement has been the defining challenge for payers for decades,” said Alter. “Drips is demonstrating that engagement doesn’t have to be one-way messaging or programmatic reminders. It can be a trusted, measurable experience that improves outcomes and reduces costs.”

“Jeff is a proven leader who understands the operational and strategic realities facing health plans today,” said AC Evans, CEO of Drips. “His perspective will be invaluable as Drips continues to advance solutions that help payers close care gaps, capture accurate risk scores, and improve member retention.”

With Alter’s appointment, Drips further strengthens its board with nationally recognized healthcare leaders who have led some of the industry’s largest payers, providers, and technology organizations.

About Drips
Drips is the leading conversational engagement platform, trusted by healthcare payers, providers, insurers, and enterprises across industries to engage millions of consumers every day. By combining automation, personalization, and trust, Drips helps organizations drive measurable results in healthcare, P&C insurance, and beyond.

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