Akron, OH — November 10, 2025 — Drips, the leader in conversational outreach, today announced that Co-Founder and CEO Aaron Christopher “A.C.” Evans will transition from the role of CEO, effective November 10th, 2025. Jim Cronin, currently Chief Operating Officer, will assume the position of CEO. Evans will assume the role of Founder and Executive Chairman of the Drips Board of Directors ensuring full continuity during and following the transition. This carefully planned succession underscores Drips’ commitment to maintaining its strategic direction and operational momentum.
Under Evans’ leadership, Drips established an industry-defining platform enabling organizations to engage audiences via authentic two-way conversations at scale. From its origins, Drips has been built on a mission to give members a voice by empowering human-like dialogue through AI-powered outreach. Cronin brings deep senior leadership experience in payer operations and enterprise transformation, positioning him well to lead Drips into its next chapter of growth, focusing on enhanced integration, market expansion and continued product innovation.
“As COO, Jim has led with clarity and focus, guided our senior leadership team, and improved communication across the organization. Over the past year, we’ve worked side by side every day to develop a clear vision of the next phase of Drips. Now, the time is right for Drips to execute on that vision with Jim as our CEO.” — A.C. Evans, Founder and outgoing CEO
“Drips has built something rare — a culture and a technology that deliver real engagement at scale. As we enter this next chapter, our focus is simple: deepen partnerships, deliver measurable outcomes, and continue setting the standard for how organizations connect with people through authentic, conversational outreach. I’m honored to build upon the foundation A.C. and the team created and excited for what’s ahead.” — Jim Cronin, incoming CEO
By maintaining its mission, values, and long-term strategy, Drips emphasizes that this leadership transition is about continuity and opportunity for growth. The appointment of Cronin comes at a moment of strong momentum for the company, aligning with its focus on scaling the business, delivering deeper customer outcomes, and entering new market segments. At the same time, Drips acknowledges the strong foundation built by Evans. His entrepreneurial vision and pioneering work in conversational marketing have created the platform from which future growth will be launched. With this transition, the company is signaling a thoughtful and strategic transformation: preserving what works while embracing what’s next.
The Drips Board of Directors expresses its full confidence in Cronin’s ability to lead Drips into its next chapter and extends its thanks to Evans for his dedication and vision during his tenure as CEO.