Why Nobody Answers the Phone Anymore – Not Even My Mom

Consumer research shows that people like to be able to call businesses to make purchases, especially when it comes to high-stakes products and services like insurance and healthcare. It’s no secret that people like to talk to real people when they are making a stressful purchase. But when it comes time to try to get a prospect or customer to answer your calls, things get a little tougher. The CEO and co-founder of Drips, an SMS industry expert and the pioneers of conversational texting, joins us for a guest blog on why over 80% of consumers won’t be picking up phone calls in 2019—and how to get them to answer your calls.

Read the full article on Invoca.com

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